Lee Channel Services Ltd
Introduction
At Lee Channel Services Ltd, we are committed to protecting your personal data and respecting your privacy. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, and protect your personal information.
1. Personal Data We Collect
We may collect and process the following information:
- Contact details: name, email address, phone number, postcode
- Booking details: service type, frequency, property or site information
- Communication data: messages, enquiries, or special requests submitted via our website or by email/phone
2. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide customer support
- Create quotes and manage bookings
- Deliver cleaning services
- Process payments and invoices
- Send service updates, reminders, and confirmations
- Improve our services and business operations
✅ We do not sell, rent, or share your personal data for marketing purposes.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity – to deliver the services you request
- Consent – when you submit enquiries or opt in via forms
- Legitimate interests – to operate, improve, and manage our business effectively
4. Data Storage & Security
We take appropriate measures to protect your personal data:
- Data is stored securely with restricted access
- Only authorised staff can access personal information
- Information is retained only for as long as necessary (e.g. for service delivery and invoicing purposes)
5. Sharing Your Data
We may share your information with trusted third parties where necessary, including:
- Payment processors
- Accountants and financial advisers
- Legal or regulatory authorities (if required by law)
All third parties are required to handle your data in accordance with GDPR requirements.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw your consent at any time
- Request restriction or object to processing (where applicable)
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to improve functionality and user experience.
You can control or disable cookies at any time through your browser settings.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Lee Channel Services Ltd
📍 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
📧 [email protected]
📞 020 3560 7417 / 07596 551309